Chasing unpaid invoices – how to get results in 2013

Our clients often tell us that chasing unpaid invoices is their biggest time-consumer of their working days. Many customers can delay payment of Invoices for work done without valid reason and this can have a negative impact on your business cashflow. Chasing unpaid invoices is a necessary evil in business, but it doesn’t have to be an endless journey and then a brick wall.

Here are some tips for chasing unpaid invoices effectively, and improving your cashflow in 2013:

Be organised – have a timeline of calls made and letters/ emails sent. This will set you in good position when your customer says they are not aware of your debt, or that they cannot remember what the work was for.

Be punctual – send Invoices as soon as the work is complete, not at the end of the month. You want to get paid quick, so invoice quick.

Be pre-emptive – always email a copy of an Invoice when you send it in the post as this cannot get lost in the post! Also CC email it to the buyer AND the Accounts Department, that way the work can get approved and paid in one go.
Above are just some of the methods you can use for chasing unpaid invoices and I urge you to always stay on top of your debts.

If you don’t get paid you are working for FREE.

For a no obligation chat about your debts and how we can help you with chasing unpaid invoices, please don’t hesitate to call our Debt Recovery Team on 01332 565 350 or email

Leave a Reply