Our clients appreciate how we approach outsourced credit control services. There is no mystery. But there is a secret.
We have a simple method which is effective and produces results, and we have narrowed it down to three key areas you need to focus on. If you are thinking about outsourced credit control services, you will want to make sure your provider is putting some systems in place that can be measured on the following things:
- Calls – you have to make calls for people to pay you. Its just human nature. People pay people. Emails can easily be ignored. Get on the phone and speak to an employee at the company that owes you money.
- Copies of invoices – always have these to hand, including all the details of the job at hand, if you’re considering outsourced credit control services. Lack of invoice copies is the no.1 reason for late payment, according to a recent survey.
- Follow-Ups – don’t just think because a customer has said they will pay, they will. Always follow-up with a call, email or letter, many customers take 3 chasers before they consider your chasing action to be serious, so bear that in mind if you are looking at outsourced credit control services.
Outsourced Credit Control Services
Above are just a few pointers to keep in mind if your company has a requirement for outsourced credit control services. It can be a long drawn out affair chasing invoices, but you will save time and money by outsourcing operations of this nature.
Many of our clients tell us this is the worst part of being in business, and this is the no.1 reason they outsource their collections procedures!
If you need any help collecting debts, or want to chat about outsourced credit control services, speak to our team at Taurus on 01332 565 350 and we will be happy to discuss your requirements on a no-obligation basis or email firstname.lastname@example.org